Interview with Designer Benjamin De Cock @ Stripe

What’s it like working at Stripe?

From a designer’s perspective, it’s ridiculously good. The founders understand and care about design to an unreasonable degree, which is remarkable considering the very nature of our product (basically a payments API). More generally, I feel like there’s a culture of excellence, of naturally going the extra mile, which is inspiring and motivating for everyone. And on a more fundamental level, Stripe’s humble and honest attitude just perfectly aligns with the values I care about.

What design challenge do you face at Stripe?

I think making all the information clear, engaging and easy to digest for everyone is still the biggest challenge. We now have a fairly wide range of products, each of them offering many integration options. We need to talk to developers in their language without omitting any details, and yet keep the overall message succinct and crystal clear for the rest of us. Last but not least, most of our products rely on abstract technical concepts, which makes for some interesting illustration challenges!