Winning a User Experience Debate

The Validation Stack is often enough to convince a reluctant stakeholder, but one counterargument is especially hard to defeat: “Prove it!” Colleagues often wheel out this defense to counter your objection to something detrimental to user experience: an unnecessary field in a signup form, or more advertising on a cluttered page. “Prove it!” challenges you to demonstrate that the harm to UX will outweigh the business benefit of adding these elements.

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