The Dirtiest Word in UX: Complexity

It’s hard to read anything about UX without finding a reference to the constant tension between simplicity and complexity. People have strong preconceived notions about the words, especially when it comes to experience design. You don’t have to be a UX practitioner to understand that simplicity is a good thing; no one goes around the office saying, “Alright team, let’s make this application really, really complex!”

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