We Made The Decision To Add Six More Steps To Our Onboarding — And It Worked. Here’s Why.
Don’t make me think.
That’s was our approach with this new onboarding. We asked ourselves. “How can we make sure each step (no matter how many there are) have such a low threshold of effort that users will fly through it?”
After spending some time getting our hands dirty — we were able to identify 3 major problems that we needed to correct, and how many steps we needed to do it.