How to Design a Walkthrough That Users Will Read
Make Walkthroughs a Walk in the Park
A walkthrough that’s a pain to read and navigate is one that users will always want to skip. But if you make yours short and useful they’ll have no problem viewing it.
A walkthrough is not a help and support page. It’s a quick overview of features to help users get started. In-depth details on how to use the app belong on the help and support page.
One reason people skip instruction manuals is because they take too long to read and are hard to follow. Although a walkthrough instructs users, it should never feel like an instruction manual. Instead, it should feel as easy to read as a sticky note.