Customer Retention Optimization – A Growth Hacker’s Guide

Users who finish onboarding during the first week have a high retention rate so the most obvious solution would be to start an onboarding optimization campaign (using data from your InnerTrends dashboard.) This could increase your number of onboarded users from 600 to 900 or even 1200 which in turn would mean that anywhere between 450 to 600 users will return to the app every week. (more…)

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